Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

International Shipping

We offer international shipping to the following countries:

Afghanistan Georgia Pakistan
Albania Germany Palau
Algeria Ghana Palestine Authority
American Samoa Gibraltar Panama
Andorra Greece Papua New Guinea
Angola Greenland Paraguay
Anguilla Grenada Peru
Antigua Guadeloupe Philippines
Argentina Guam Poland
Armenia Guatemala Portugal
Aruba Guinea Puerto Rico
Australia Guinea Bissau Qatar
Austria Guyana Réunion Island
Azerbaijan Haiti Romania
Bahamas Honduras Russia
Bahrain Hong Kong SAR, China Rwanda
Bangladesh Hungary Saba
Barbados Iceland Saipan
Barbuda India Samoa
Belarus Indonesia San Marino
Belgium Iraq Saudi Arabia
Belize Ireland, Northern (U.K.) Scotland (U.K.)
Benin Ireland, Republic Of Senegal
Bermuda Israel Serbia
Bhutan Italy Seychelles
Bolivia Ivory Coast Sierra Leone
Bonaire Jamaica Singapore
Bosnia and Herzegovina Japan Slovak Republic
Botswana Jordan Slovenia
Brazil   Kazakhstan South Africa
British Virgin Islands Kenya South Korea
Brunei Kuwait Spain
Bulgaria Kyrgyzstan Sri Lanka
Burkina Faso Laos St. Barthélemy
Burundi Latvia St. Croix
Cambodia Lebanon St. Eustatius
Cameroon Lesotho St. John
Cape Verde Liberia St. Kitts & Nevis
Cayman Islands Libya St. Lucia
Central African Republic Liechtenstein St. Martin / St. Maarten
Chad Lithuania St. Thomas
Channel Islands (U.K.) Luxembourg St. Vincent
Chile Macau SAR, China Suriname
China Macedonia Swaziland
Colombia Madagascar Sweden
Congo, Democratic Republic Of Malawi Switzerland
Congo, Republic Of Malaysia Syria
Cook Islands Maldives, Republic Of Taiwan, China
Costa Rica Mali Tanzania
Croatia Malta Thailand
Curaçao Marshall Islands Togo
Cyprus Martinique Tonga
Czech Republic Mauritania Trinidad & Tobago
Denmark Mauritius Tunisia
Djibouti Mexico Turkey
Dominica Micronesia Turkmenistan
Dominican Republic Moldova Turks & Caicos Islands
East Timor Monaco U.S. Virgin Islands
Ecuador Mongolia Uganda
Egypt Montenegro Ukraine
El Salvador Montserrat United Arab Emirates
England (U.K.) Morocco United Kingdom
Equatorial Guinea Mozambique Uruguay
Eritrea Namibia Uzbekistan
Estonia Nepal Vanuatu
Ethiopia Netherlands (Holland) Vatican City
Faroe Islands New Caledonia Venezuela
Fiji New Zealand Vietnam
Finland Nicaragua Wales (U.K.)
France Niger Wallis & Futuna
French Guiana Nigeria Yemen, Republic Of
French Polynesia Norway Zambia
Gabon Oman Zimbabwe
Gambia    

 

Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Arsenio S.R.L. is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at arsen@arsenio.com with your name and order number, and we will look into it for you.

Arsenio Shop Olive Oil
50139
Italy
Florence
Via Bolognese Nuova, 15
+39 351 508 8973
arsen@arsenio.store
Arsenio Shop Olive Oil